CI Loyalty APIs bundle are beneficial because they allow developers to add specific functionality to an application, without having to write all the code themselves. Our APIs allows developers to access data from multiple sources & applications, making the customer journey seamless.

Elaborate API Layer

The system is designed from ground up with integration in mind and has a complete layer of REST APIs that exposes the entire functionality for consumption by partners and third parties. The APIs follow industry standard security and protocols.

Integration Channels

Systems supports wide range of integration channels including and not limited to
a) REST based API : Secure HTTPS based REST integration
b) SOAP based API: SOAP XML based integration
c) File based integration ( CSV, Excel ) over secure FTP or by uploading them from secure administrator panels
d) TCP Socket based : Integration with Legacy systems that requires direct socket integration ( Eg: SMPP or CID2 protocols)
e) Email based integration: Automatically senses email attachments and process them to integrate on cases where server to server automation is not possible.

SDK

Integration can be also done by extended our SDK for adding new redemption and awarding rules using drools rules engine.

Authentication & Security

System allows multiple authentication mechanism and is enforced by different layers of security. a) Whitelisted API access
b) OAUTH based authentication
c) Secure Digest based authentication

Modern scalable architecture

The system API is designed with the modern scalable architecture and uses components for caching, monitoring and queue processing in a public cloud based deployments. System also leverages the use of scalable document based data-stores.

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